30-day returns on unopened products
Not happy with your order? You can return any unopened product within 30 days of delivery. It must be unused and in its original packaging, with the seal intact. For hygiene and safety reasons, we can't accept opened or used skincare.

Damaged, defective or wrong item
If something arrives damaged or defective, or isn't what you ordered, email us within 7 days of delivery with your order number and a photo. We will send a replacement at no cost and cover the shipping.

How to return
Email info@goldcosmetics.com with your order number before you send anything back. We reply with the return address and instructions.

Return shipping
Return shipping is paid by the customer, unless the item arrived damaged, defective or wrong. Original shipping charges are non-refundable.

Refunds
Once we receive and check your return, we email you and refund the approved amount to your original payment method. Your bank may take a few business days to show it.

Final sale
Sale items and free gifts can't be returned.

Questions? info@goldcosmetics.com · 954-990-0699