FREQUENTLY ASKED QUESTIONS
Have some questions? Why not take a look at some of the most frequently asked questions below to see if we have your answer.
Are there any side effects while using these products?
Answer: Peeling and redness may occur depending on the products. Due to skin renewing, it may cause flakiness. In case of dryness, you may use Vaseline.
Can I use my own brand of moisturizer while using your products?
Answer: you may use any moisturizer of your choice two weeks after using our products; however your moisturizer may interfere with the process of clearing your skin due to unknown ingredients.
Will I need to use these products for ever?
Answer: Once your skin is clear, you may use only one product to prevent the skin problem from coming back. Please be aware that your problem may be genetic or caused by hormonal issues and if you stop using these products, it may cause the problem to come back.
Can I buy these products in any local store?
Answer: These products are exclusive and may be purchased in our website as well as two of our locations in New York, and Florida. In our “contact us” you may find addresses and phone numbers of these locations.
How long until my skin will clear up?
Answer: You may start seeing results as little as a week or two depending on your skin.
Can I use these products while pregnant?
Answer: These products are safe and may be used while pregnant. You may also purchase our “Pregnant liquid” in order to prevent hormonal changed in your skin during your pregnancy.
How long will it take for me to receive my order?
Answer: Within the US, it usually takes anywhere from 3-5 business days to receive your order depending on the location.
I don’t know which products to purchase, what do I do?
Answer: you may send a clear photo of your skin, and we will respond immediately with the products that are necessary for your skin type.
I have a few questions I would like to ask, who can I contact?
Answer: You may email us or chat with us by clicking the “Contact us” or “chat with us” and we will contact you as soon as possible.
I buy from you a lot and would like to get some discounts. How can I get some coupons or special deals? Answer: You may sign us to our “VIP Club” and receive many discounts, special offers and sometimes even free products! You may also take a “selfie” photo of yourself with one of our products and you will be entered in our monthly raffle to receive a free kit. Good luck!
While using these products, can I go to the sun?
Answer: You may go and expose yourself to the sun as much as you desire as long as you use our 24 hour sun protection. You will have full UVA and UVB coverage therefore you can tan away. Don’t forget that it is crucial to use a sun screen while using these products.
My son is a teenager and doesn’t have much acne. I just need something light to clear out his breakouts. Which product should I get?
Answer: If he only gets every once in a while breakouts, he may use a small layer of the “Anti acne” product at night and it should dry out his acne. If he also suffers from scars, apply the “Shoval A” product first and then the “Anti acne”. Good Luck!
Do I have to use all of these products to treat my age spots?
Answer: you may use only the “Bleach cream” however, please be aware that it will slow down the process and you may not get the same results as using the entire kit. Also, while purchasing the kit, you receive an extra 10% off so you get a good deal plus faster results. “Its two birds in one stone.” Good luck!
Can I use the stretch marks kit for older stretch marks or only new red ones?
Answer: You may use it for both new and old. It will renew your skin and improve your skin’s appearance.
Your pictures seem too good to be true. Are they real?
Answer: Our photos are 100% real. The photos on our website are of our clients who have used these products. You may click our testimonials page and see what our clients are saying about these products and their results while using them.
Are these products natural/organic?
Answer: Depending on the products you are purchasing. Some may be natural and organic and some are not. However all of our products are 100% safe.